Terms of service
erms of Service
Last updated: 23 July 2026
These Terms of Service govern your use of the Versault website and purchases made through our online store.
By using our website or placing an order, you agree to these Terms to the extent permitted by applicable law.
Nothing in these Terms excludes, restricts or modifies any right or remedy that cannot lawfully be excluded, including rights under the Australian Consumer Law.
1. About Versault
This online store operates under the name Versault.
Contact:
conveis@atomicmail.io
+61 (07) 4027 5818
2 Banks Avenue
Hampton VIC 3188
Australia
2. Eligibility
You must have legal capacity to enter into a binding transaction or have appropriate permission from a parent or legal guardian.
You must provide accurate and complete information when placing an order.
3. Products
We aim to describe and display our products accurately.
Colours and appearance may vary depending on lighting, photography and the settings of your device or display.
Product dimensions, features, materials and other specifications stated on a product page form part of the relevant product description.
You should review product information carefully before purchasing.
4. Pricing and Currency
Unless otherwise stated, prices displayed for Australian customers are in Australian Dollars (AUD).
Taxes, shipping charges or other applicable costs will be displayed or calculated as required before completing your purchase.
We may change prices prospectively at any time.
A price change does not affect an order that has already been validly accepted, except where permitted or required by law.
5. Orders
Submitting an order is an offer to purchase the selected products.
We may confirm receipt of your order electronically.
An order may be cancelled or declined where reasonably necessary, including where:
- A product is unavailable
- Payment cannot be authorised
- There is suspected fraud or unauthorised activity
- Delivery information is materially incomplete or incorrect
- A genuine and obvious pricing or listing error has occurred
- We are legally unable to supply the order
If we cancel an order after payment has been collected and no product is supplied, the relevant amount will be refunded.
6. Payment
Available payment methods are displayed during checkout.
You confirm that you are authorised to use the payment method provided.
Payments may be processed through third-party payment providers.
7. Shipping and Delivery
Shipping options, available destinations, costs and estimated delivery information are displayed through our website or checkout where applicable.
Delivery estimates are estimates rather than guarantees unless expressly stated otherwise.
We will comply with our obligations under Australian law where goods cannot be supplied within the agreed or reasonable timeframe.
Please review our separate Shipping Policy for further information.
8. Returns, Refunds and Consumer Rights
Returns and refunds are governed by our Return and Refund Policy and applicable Australian law.
Nothing in these Terms or any other Versault policy limits your statutory rights under the Australian Consumer Law.
Consumer guarantees may apply to products sold by Versault.
Depending on the circumstances, a customer may be entitled to a repair, replacement, refund or other remedy if a product fails to comply with those guarantees.
9. Intellectual Property
Unless otherwise stated, the content of this website, including branding, logos, graphics, photography, text, layouts and original content, is owned by or licensed to Versault and is protected by applicable intellectual property laws.
You may use the website for personal, non-commercial shopping purposes.
You must not reproduce, commercially exploit, distribute or falsely represent Versault intellectual property without permission or another lawful basis.
10. Acceptable Use
You must not use our website:
- For unlawful or fraudulent purposes
- To interfere with website security or functionality
- To introduce malicious software
- To attempt unauthorised access to systems or accounts
- To infringe intellectual property or other legal rights
- To submit false or misleading information
- To engage in abusive or harmful conduct
We may take reasonable action to protect our website, customers and business from misuse.
11. Third-Party Services and Links
Our website may use or link to third-party services.
Third-party websites and services operate under their own terms and privacy practices.
We are not responsible for third-party content or conduct except to the extent responsibility cannot lawfully be excluded.
12. Website Availability
We aim to keep our website available and accurate but cannot guarantee uninterrupted or error-free access at all times.
Maintenance, technical problems or circumstances outside reasonable control may temporarily affect availability.
13. Liability
Nothing in these Terms excludes, restricts or modifies:
- Australian Consumer Law consumer guarantees
- Liability that cannot legally be excluded
- Any mandatory consumer right or remedy
To the maximum extent permitted by law, any limitation of liability in these Terms applies only where lawful and reasonable in the circumstances.
We do not seek to exclude liability for reasonably foreseeable loss or damage where Australian law requires compensation.
14. Privacy
Our collection and handling of personal information is described in our Privacy Policy.
15. Changes to These Terms
We may update these Terms to reflect changes to our business, website or legal obligations.
Updated Terms will apply prospectively from the date they are published unless otherwise required by law.
The Terms applicable to an existing transaction will generally be those in effect when that transaction was made, subject to applicable law.
16. Governing Law
These Terms are governed by the laws applicable in Victoria, Australia, together with applicable Commonwealth laws.
Nothing in this section removes any mandatory rights a consumer may have under the laws that apply to them.
17. Contact
Questions regarding these Terms may be directed to:
Versault
Email: conveis@atomicmail.io
Phone: +61 (07) 4027 5818
2 Banks Avenue
Hampton VIC 3188
Australia
Customer Service Hours:
Monday to Saturday
9:00 am – 5:00 pm
Melbourne local time (AEST/AEDT, as applicable)