Privacy Policy

Last updated: 23 July 2026

Versault respects your privacy and is committed to handling personal information responsibly, transparently and securely.

This Privacy Policy explains how we collect, use, disclose, store and protect personal information when you visit our website, purchase our products, communicate with us or otherwise interact with Versault.

Where applicable, we handle personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles and other applicable Australian privacy laws.

1. Who We Are

This online store operates under the name Versault.

Versault is operated by Con Veis, ABN 91 298 100 306.

Business Address:
2 Banks Avenue
Hampton VIC 3188
Australia

Email: conveis@atomicmail.io
Phone: +61 (07) 4027 5818

This online store operates under the name:

Versault

Email: conveis@atomicmail.io
Phone: +61 (07) 4027 5818

Address:

2 Banks Avenue
Hampton VIC 3188
Australia

Customer Service Hours:

Monday to Saturday
9:00 am – 5:00 pm
Melbourne local time (AEST/AEDT, as applicable)

2. Personal Information We May Collect

Depending on how you interact with us, we may collect information including:

• Your name
• Email address
• Telephone number
• Billing and delivery address
• Order and transaction information
• Products purchased or viewed
• Customer service communications
• Returns and refund information
• Marketing preferences
• Account information, where customer accounts are available
• Device, browser and network information
• IP address
• Website activity and interaction data
• Cookie and similar technology information
• Information required for fraud prevention and transaction security

Payment information may be collected and processed by authorised payment service providers.

We do not intentionally collect more personal information than is reasonably necessary for our business activities.

3. How We Collect Information

We may collect personal information directly from you when you:

• Place an order
• Create or use an account
• Contact customer service
• Subscribe to marketing communications
• Complete forms on our website
• Request a return or refund
• Participate in a promotion, survey or similar activity
• Browse or interact with our website

We may also receive information through our ecommerce platform, payment providers, analytics services, advertising services and other service providers used to operate our business.

4. How We Use Personal Information

We may use personal information to:

• Process and fulfil orders
• Arrange delivery
• Process payments, refunds and returns
• Communicate about your orders
• Respond to questions and customer service requests
• Detect and prevent fraud or misuse
• Maintain website functionality and security
• Improve our website, products and customer experience
• Analyse website performance and customer interactions
• Maintain business, accounting and transaction records
• Comply with legal and regulatory obligations
• Send marketing communications where permitted and where appropriate consent or another lawful basis exists

We will not use personal information for an unrelated purpose unless permitted or required by law.

5. Ecommerce Platform and Service Providers

Our online store is powered by third-party ecommerce technology, including Shopify.

To operate our business, we may disclose or make personal information available to service providers that assist us with functions such as:

• Ecommerce hosting
• Payment processing
• Order fulfilment
• Shipping and logistics
• Fraud prevention
• IT and website services
• Data storage
• Analytics
• Customer support
• Email and marketing services
• Advertising
• Accounting
• Legal and professional services

These providers may process information only as required to provide their services or as otherwise permitted by applicable law and their contractual arrangements.

6. Overseas Disclosure and Processing

Some of our technology and service providers operate internationally.

As a result, personal information may be processed or stored outside Australia.

Depending on the services used, overseas locations may include Singapore, Canada, the United States and other countries in which our service providers or their subprocessors operate.

We take reasonable steps, where required by applicable law, to ensure that personal information disclosed or transferred overseas is handled appropriately.

7. Shopify

Our store uses Shopify technology to provide ecommerce functionality.

When you use our store, information may be processed through Shopify and its affiliated entities and service providers in accordance with applicable arrangements and privacy requirements.

You may also review Shopify's own privacy information for details about how Shopify processes information in connection with its services.

8. Cookies and Similar Technologies

Our website may use cookies, pixels, local storage and similar technologies.

These technologies may be used to:

• Keep the website functioning
• Remember preferences
• Maintain shopping cart functionality
• Understand website usage
• Measure performance
• Improve customer experience
• Prevent fraud
• Support advertising and marketing where permitted

You may be able to control certain cookies through your browser or available website privacy controls.

Disabling certain cookies may affect website functionality.

9. Marketing Communications

Where permitted by law, we may send marketing communications if you have provided consent or where another lawful basis exists.

Our commercial electronic messages will include information identifying the sender and an appropriate unsubscribe mechanism.

You may unsubscribe at any time using the unsubscribe option provided in the message or by contacting us.

Transactional communications relating to an order, payment, shipping, return or customer service matter may still be sent where necessary.

10. Disclosure Required by Law

We may disclose personal information where reasonably necessary to:

• Comply with applicable laws
• Respond to lawful court, regulatory or government requests
• Protect our legal rights
• Investigate suspected fraud or unlawful activity
• Protect the safety of customers, the public or our business

11. Data Security

We take reasonable steps to protect personal information against:

• Misuse
• Interference
• Loss
• Unauthorised access
• Unauthorised modification
• Unauthorised disclosure

No online transmission or storage system can be guaranteed to be completely secure.

Where applicable, we will respond to eligible data breaches in accordance with Australian legal requirements.

12. Data Retention

We retain personal information only for as long as reasonably necessary for:

• The purposes for which it was collected
• Customer service
• Transaction and accounting records
• Fraud prevention
• Legal compliance
• Dispute resolution
• Enforcement of agreements

Information may be securely deleted, destroyed or de-identified when it is no longer reasonably required, subject to applicable legal obligations.

13. Access and Correction

You may contact us to request access to personal information we hold about you or to request that inaccurate or outdated information be corrected.

We may need to verify your identity before responding.

Some requests may be subject to legal exceptions.

14. Privacy Complaints

If you have a privacy concern or believe that your personal information has not been handled appropriately, please contact us:

Email: conveis@atomicmail.io
Phone: +61 (07) 4027 5818

We will review privacy complaints and seek to respond within a reasonable period.

Where applicable, you may also have the right to contact the Office of the Australian Information Commissioner (OAIC).

15. Children

Our products and website are not specifically directed at young children.

We do not knowingly seek to collect personal information from children where doing so would be inappropriate or contrary to applicable law.

16. Changes to This Privacy Policy

We may update this Privacy Policy when our business practices, technologies or legal obligations change.

The current version will be published on our website with an updated effective date.

Contact

Versault

2 Banks Avenue
Hampton VIC 3188
Australia

Email: conveis@atomicmail.io
Phone: +61 (07) 4027 5818

Monday to Saturday
9:00 am – 5:00 pm
Melbourne local time (AEST/AEDT, as applicable)